Frequently Asked Questions

Adara is the AI inside Google Sheets, Docs, and Slides. You give it instructions in plain English; it does the work.

Visit the Google Workspace Marketplace, search for "Adara AI Assistant", and click "Install". The add-on will be available in your Google Sheets, Docs, and Slides applications.

Yes. The free tier includes 500 initial credits plus a 500-credit monthly top-up. Paid plans add more credits and priority access — see the pricing page for details.

Adara routes each request to the model you pick — GPT-5.2, Gemini 3.1 Pro, GPT Image 1, or Gemini 3.1 Flash Image. Your content is sent to the selected provider, processed, and the response is returned to your document.

Data is encrypted in transit. We only process the content you explicitly submit to the assistant, and your content is not used to train the underlying models.

Yes, Adara can be used for both personal and commercial work. If you need something beyond the standard plans, reach out through the contact form.

Three tiers: Starter at £5/month with 1,000 credits, Basic at £25/month with 5,000 credits (most popular), and Premium at £99/month with 20,000 credits. Full details are on the pricing page.

You can cancel at any time from your account settings. Your plan stays active through the end of the current billing period.

We aim to reply to support inquiries within one business day. Response times can vary depending on volume.

Yes. Send us a note through the contact form and we will set up a walkthrough of Adara.

Use the contact form and select the "Bug Report" inquiry type. Including steps to reproduce, the affected Google app, and a screenshot helps us diagnose faster.